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Certificate in Effective Communication Online Course

Understand the keys to effective communication


Learn How to Become a Great Conversationalist

If you often find yourself at a loss for words or lack confidence in your communication abilities, you'll appreciate this Certificate in Effective Communication Online Course.

With the help of a patient instructor and a supportive community of your fellow students, you'll work step by step through the process of becoming a great conversationalist.

You'll learn to use communication to build rapport and create environments of trust, warmth, and respect.

Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.

Course Fast Facts:

  • Only 6 weeks to complete this course
  • Approximately only 2 to 4 hours per week of study is required
  • This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
  • Instructors lead each course and you will be able to interact with them and ask questions
  • You can study from home or at work, at your own pace, in your own time
  • You can download printer friendly course material or save for viewing off line
  • You will be awarded a certificate at completion of this course

Course Delivery

Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

Recognition & Accreditation

All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Other Business Communication Leadership Courses

Do you want your staff to communicate more effectively? A business communication leadership course will teach you how to guide them to successful communications.

There are 12 units of study

Introduction to the Keys to Effective Communication

In our first lesson, you'll learn the qualities that make someone a great communicator. I'll teach you the five components of achievable goals and how to create win-win situations. You'll benefit from setting your own communication goals in clear steps that are easy to reach. You'll be able to apply the new skills you learn to your own life, and I'll be right here to guide you in the Discussion Area to help you build your confidence and learn to communicate more powerfully.

Rapport

Building rapport is the first great key to effective communication. Great communicators know how to get and keep rapport with others. In today's lesson, you'll learn how to build rapport with almost anyone. The potent tools are easy to understand and use. And after this lesson, you'll become a better listener and know how to keep respect alive in your conversations. You'll also learn the art of reflective listening, and I'll give you lots of examples and stories of how others turned frustrating communications into successful ones.

Pacing, Linking and Leading

Today you'll learn how to pace and lead your conversations toward win-win outcomes. You'll learn how to contain a conversation, keeping it on track and moving toward your goals. You'll understand how and when to use different styles of communication, and you'll learn how to contain a conversation so things go smoothly. Interrupting gracefully and breaking rapport are skills you'll learn to use in uncomfortable situations. I'll give you lots of examples on how this works so you'll learn quickly.

Mastering Learning Style

In this lesson, you'll master the three learning and communication styles. You'll uncover your own learning style and learn to spot the communication style of others. These skills will help you share your views with anyone, even those you previously found difficult to communicate with. You'll learn how your brain works, and we'll go through an exercise to help you mobilize your brain power. This lesson is always a student favorite!

Regaining Lost Rapport

Today, you'll learn some great ways to regain lost rapport and keep conversations positive. When we lose rapport, disagreements flourish, but a skilled communicator can regain lost rapport. You'll also learn how to acquire flexibility in your communication style, enabling you to stay in great rapport with all types of people.

Mastering Motivation

In this lesson, you'll learn some useful motivation strategies. People motivate toward pleasure and away from pain. When you understand how to motivate yourself and others, you get more done. So today, you'll find out how to inspire coworkers and family members toward mutual outcomes. As you master your motivation skills, other things fall into place. Relationships heal and communication improves. You'll develop a strong sixth sense about the people you come in contact with. These practical hands on skills are something you can use for the rest of your life.

Group Presentations

Today, we'll explore presentation skills. An effective presenter knows how to communicate fluently and has a sense of the atmosphere in a room. An effective presenter creates win-wins so that everyone is happy with the outcome. After finishing this lesson, you'll understand how to use first, second and third-person perspective to increase your awareness and understanding. I'll also show you ways to feel comfortable in many kinds of group situations.

Communication in Leadership and Teamwork

Imagine that you're a part of a team in which the leadership is genuine. Imagine knowing how to step into the shoes of a true leader. In today's lesson, we'll explore leadership and teamwork. You'll learn how to build a great work or family team where each team member gives one another equal value and respect. You'll see how a great leader can elicit and set the goals for his or her team and develop the vision for the group. The leader uses the knowledge and capabilities of each person, and places team members so each person performs optimally. Effective leaders inspire, guide, and bring out the best in each and all.

Communication with Children

In today's lesson, you'll learn how to communicate effectively with children. Guiding children is a huge responsibility. Children are very open, and our words go in deeply. You'll learn why the early years of a child's life are so important. This information is relevant at any age, but especially important with young children. Information about brain development and early literacy dovetails beautifully with the other wonderful things you'll learn in this course.

Subconscious Communication

Your subconscious mind is your deeper mind—it's the part of your mind that's beneath your conscious awareness. When you understand how to talk to your subconscious, you understand how to work with yourself and others to create greater success. In today's lesson, you'll find out how to use affirmations effectively. You'll understand how your subconscious mind works, and you'll learn more about non-verbal communication, which is 96% of communication. I'll also teach you how to apply the strategies to your personal situations.

Managing Stressful Communication and Anger

Anger is one of the biggest stumbling blocks to healthy relationships. Learning to manage and control your anger makes you a more powerful communicator and keeps goodwill strong. In this lesson, we'll focus on centering and tools to use when you're stressed or angry. You'll understand how to manage transition times so that change is graceful. You'll learn how to hold efficient, productive, and fun family meetings. Family meetings reduce the stress in your home and increase the communication among the members of your household. You'll also find out how to apply these techniques to any group.

Review of the Keys to Effective Communication

In each of our lessons, the material has been building up to this point, and today is the grand finale. In our final lesson today, we'll pull together and review everything you've learned. We'll go back and take a look at your communication goals to see how far you've come, and you'll set new goals to help you effectively apply your skills to your life after the course. You'll gain further insight, enabling you to move past your stuck spots and into being a very effective communicator. You'll use these strategies for the rest of your life!

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Great class. Thanks for the new vocabulary and methods to try.

Hello, this is only the third online class I have taken and so far it has been my favorite. I have really learned a lot and feel more confident with my communication skills. You really did a great job with this online class. Thanks.

I am an IT manager and have a difficult time speaking to a large group. I get intimidated, more like tongue tied, and nervous in speaking to high management. I am taking this course in hopes of becoming self assured and more confident. I have read lesson 1 thru 4 and already learned tips to assist me. I am glad I am taking this course!

I did well on the exam and was pleased with the class material. I found the information valuable and an excellent resource that I will continue to practice as I interact with others and improve upon self (goals, relaxation).

I enjoyed this class and feel I've retained an enourmous amount of information that will surely help me in all areas of communication.

I found this course rewarding and helped me to start changing old styles of communication with people. My job is different and I have a social life now and this course has helped a lot. Thank You.

I knew going in, my communication skills needed a lot of work. I have downloaded the lessons and will continue to review them often. I am receiving terrific feedback from associates and customers as was stated in my original goals. This class has been, and will continue to be, a great asset for me. Thank you very much.

I've learned many things that has helped me communicate more effective with co-workers that I felt were difficult to deal with - thank you.

This course not only helped me with my co-workers but also, with communicating to my husband and children.

Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.

New sessions of each course run every month. They last six weeks, with two new lessons being released weekly (for a total of 12). The courses are entirely Web-based with comprehensive lessons, quizzes, and assignments. A dedicated professional instructor facilitates every course; pacing learners, answering questions, giving feedback, and facilitating discussions.

Now Only C$279 Save C$321 (54%)
OFF RRP C$600
Delivery Method Online

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Features:
  • 12 month online access,  24/7 anywhere.
  • Complement your individual course purchase.
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Course Summary

Course ID No.: 007ECOC
Delivery Mode: Online
Course Access: 6 Weeks
Tutor Support: Yes
Time required: 24 Hours
Assessments: Yes
Qualification: Certificate of Completion

Start Dates

This course is available to begin on the following dates

  • 13 December
  • 17 January
  • 14 February

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