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Administrative Assistant Online Bundle, 3 Courses

Learn the basics of accounting


Learn the Basics of Accounting

Administrative Assistant Fundamentals

Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.

Administrative Assistant Applications

Discover how time management, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Learn the basics of accounting, including the general ledger and key accounting terms, and see how financial statements and controls help keep your organization moving in a positive direction. Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover ethics and organizational politics; and understand the basics of human resources management.

Effective Business Writing

Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? Don't let small gaps in your business writing skills prevent you from reaching your full potential! It doesn't matter whether you're a clerical worker, an engineer, or an executive. If you communicate with others in writing, you need this course to help you identify and eliminate problem areas. By the end of this course, you'll know the secret to developing powerful written documents that immediately draw readers in and keep them motivated to continue until your very last, well-chosen word.

Course Fast Facts:

  • Learn Certificate in Administrative Assistant Suite Online Course in only 18 - 24 weeks
  • Approximately only 2 to 4 hours per week of study is required
  • This course is delivered 100% on-line and is accessible 24/7 from any computer or smartphone
  • Instructors lead each course and you will be able to interact with them and ask questions
  • You can study from home or at work at your own pace in your own time
  • You can download printer friendly course material or save for viewing off line
  • You will be awarded a certificate at completion of this course

How to study online course?

Upon enrolment an automated welcome email will be sent to you (please check your junk email inbox if not received as this is an automated email), in order for you to access your online course, which is Available 24/7 on any computer or smart mobile device. New courses start every month to ensure that we have the correct ratio of students to tutors available, please ensure you select a starting date when you go through our shopping cart, at checkout. The course is easy to follow and understand.

Recognition & Accreditation

All students who complete the course receive a certificate of completion with a passing score (for the online assessment) and will be issued a certificate via email.

Course I: Administrative Assistant Fundamentals

There are 12 units of study

Introduction
Today, in our first lesson, you'll see why organizations need administrative assistants, and also explore the type of work that various administrative assistants perform. We'll talk about the different administrative specialties, and look at an overview of their varied duties and requirements. You'll learn about the International Association of Administrative Professionals (IAAP), and the professional certifications—Certified Administrative Professional (CAP) and Certified Professional Secretary (CPS)—that IAAP offers.

Office Planning and Layout
As an administrative assistant, you frequently participate in office planning. So today, we'll help you understand that an office is an interdependent system where everything works together. You'll see that creating an office environment requires bringing many components together, including office layout, workflow analysis, space planning, furniture and equipment selection, use of lighting, and physical document (file) storage. By the end, you'll be ready to play a vital role in office planning.
 
Information Management
In our fast paced world, organizations move very quickly and make split-second decisions that have far reaching implications. Administrative assistants play a pivotal position in supporting timely and accurate flow of information. In this lesson, you'll learn how to effectively use information management to create a successful office operation and help increase your value to your organization.

Communications Technology
The pieces of telecommunications, communications, and technology, fit together like a hand in a glove. To be successful as an administrative assistant, you need a command of telecommunications. So, today, we'll share how telecommunications technology enables you to access information, share knowledge, and communicate without boundaries. When you finish this lesson, you'll better understand how to use multi-tasking and communicate using e-mail, fax, and telephone.
 
Records Management
In today's lesson, you'll learn how to productively use reprographics and manage records. Many organizations rely on administrative assistants to coordinate activities in these two areas. You'll learn that reprographics is the process that creates, develops, produces, and distributes printed material that conveys information and ideas. You'll also discover that records management is the management of paper documents, micromedia, and documents that are electronically and magnetically stored.

Hardware and Software
As an administrative assistant, you spend a lot of your day inputting and storing data, retrieving and analyzing information, and producing presentations, newsletters, numerical reports, graphs, and charts. Powerful, user-friendly computer hardware and software can help you greatly with these tasks. So we'll focus on computer hardware and software in this lesson to help you better understand the properties of your office computer system.

Meetings, Conferences, and Travel
As an administrative assistant, you play an important role in helping co-workers arrive at the right place at the right time. You also provide them with information and materials that enhance their effectiveness while they travel and participate in meetings. So today, we'll talk about scheduling and coordinating meetings, conferences, and business travel. We'll share a case study to illustrate your role in supporting these activities.

Policies and Procedures
A critical responsibility of administrative assistants is coordinating a wide variety of office activities. To help you meet this challenge, today we'll examine how to create practical policies and procedures, and design and manage useful forms. We'll focus on the use of policies, procedures, and forms that meet organizational objectives and create harmony and order in your day-to-day activities.

Business Documents
As an administrative assistant, you spend much of your time reading and composing business documents (reports, letters, memoranda, and press releases). Your efficiency and effectiveness is dependent upon your ability to write purposefully and clearly. So our objective today is to enhance your business writing skills. After you finish this lesson, you'll wow your boss and co-workers with your increased ability to write high-quality business documents.

Grammar and Punctuation
In this lesson, we'll bridge the subjects of written and verbal communication by discussing the principles of grammar and punctuation. It's likely that you need to help others with their written communication, so we'll also review the mechanics of proofreading. And you'll learn the basic rules of communication and a few of the more common exceptions.
 
Interpersonal Communication
As an administrative assistant, you practice interpersonal communication in a variety of ways, ranging from one-on-one to communicating in a group. The basic purpose of interpersonal communication is to transfer understandable information back and forth. In today's lesson, we'll discuss how your desire to share thoughts and ideas create the first part of communication and how you create the second part when you listen, interpret, and react to feedback.
 
Research and Presentations
Today, we'll show you how to perform basic research—something administrative assistants are often asked to do. We'll also discuss the steps you take to create a meaningful and memorable presentation.  We’ll talk about what you need to help create a winning presentation, including a strategy for starting your preparation and the software that can help you create a polished piece. Then we'll focus on the elements that you'll include in your winning presentation.

 

Course II: Administrative Assistant Applications

There are 12 units of study

Change Management and Teams
Where do great ideas come from? How do best-selling authors get to be that way? What makes writing so very scary, intimidating, delicious, and wickedly wonderful? How are words pulled from nothingness and zapped to the screen or printed page? What makes writing nearly addictive to one group of humanity and yet an overwhelming task for others? Are there born writers? Can anyone learn to write? Why do some people get published and others fail? Today, we'll start answering these questions and begin the journey to becoming a better writer.

Accounting Basics I
Have you ever heard that to be a writer, you only need a pen and paper? That's true. Yet, too many writers throw in other requirements—from a year of unfettered time, to a trust fund that will keep them in caviar until the royalties come flooding in. In this lesson, we'll delve more deeply into the writing life as we expose some myths about writing.

Accounting Basics II
Today we'll discuss self-editing and researching. Self-editing and researching are both skills you'll want to learn so you can sell your work. It's highly unlikely you'll ever sell a first draft, and it's equally as unlikely that you'll sell something you didn't research. So join me in this lesson, and I'll teach you some simple tricks to make your work shine!

Business Law I
Today's lesson could be called Magazine Writing 101. If you've written for magazines before, then today's lesson will be a refresher or a nudge. If you haven't written for magazines and would like to, today you'll find out indispensable information that will get you going. With this info, you could find your niche and begin making money as a freelancer, possibly while you're working on your novel.

Business Law II
In the previous lesson, we focused on writing nonfiction articles for popular magazines. But you won't find every magazine that uses freelance work in your grocery store or big super bookstore. There are magazines, publications, and periodicals with otherwise large distribution that never even get to these places. And these magazines are looking for short works such as short stories, columns, essays, and poetry. Today we'll talk about how you can sell your short works to magazines and newspapers.

Human Resources Management
Some writers just love to write long fiction and have a story that is burning to get out. If you fit into this group, or just wonder how one goes about writing a novel, then this lesson should speak to you. You'll find out why some of us need to get that book out and what it takes to do so. By the end of this lesson, you'll have a working knowledge of the genre possibilities and what it takes to write a novel. You'll learn how stories are found, how some famous novelists were discovered, how to stay motivated, and what has stopped a few hopeful writers from writing.

Planning and Control
Now it's time to give the nonfiction genres a turn. Adults are infatuated with nonfiction and it sells better than any other type of book. There are scads of different genres in nonfiction books. In this lesson, we're going to focus on the types of nonfiction writing and how to get a project started, written, and noticed by publishers and agents. Nonfiction books concern real people, places, events, information, or situations. Whether you're addicted to reading nonfiction, or just want to learn all you can about writing, this lesson will give you valuable information that will help you better understand the world of publishing.

Organizing
What does it mean to be a ghost in the literary world? This lesson will give you the scoop on this lucrative business. If you have a talent for emulating peoples' voices, and if you're fast, efficient, and good with people, this might be the field for you. Today we'll talk about how to advertise and find clients, how to select appropriate clients, and how to maintain a good working relationship so you can produce the best book possible.

Leading and Motivating
Today, we're going to talk about the roles of editors and agents. Specifically, you'll find out what each of their jobs includes and why you need to know this information. If you're currently writing a novel or a nonfiction book, gathering a collection of poetry or short stories, or maybe just dabbling in the idea, you'll want to read this lesson carefully. Find out how agents interact with editors at publishing houses and how you can interact with agents and editors.

Marketing
Attend any writing conference or sit with a group of published writers, and you're bound to hear words like: self-publishing, POD, copublishing and e-publishing. In this lesson, we'll discuss the options that are often called alternative publishing. If you're serious about joining the world as a writer, you should be aware of these options. They're not for everyone, but the information I'll give you today will help you make sound career and financial decisions.

Operations Management
This lesson is all about the legal side of writing. Today, you'll see sample agreements and contracts that should keep you in good stead as you become the writer of your dreams. We'll also talk about royalties, advances, and the scoop on that lovely green stuff that pays the bills.

Time Management
Saturday comes, finally. The house looks like a disaster hit. The kids need shoes, the dog has a vet's appointment, and you swear that the health department might condemn the car. Unlike Dorothy in The Wizard of Oz, you can't seem to click your heels hard enough to make it all disappear. You've got a yearning, a deep burning to write, but the clutter, the mess, the hours spent doing things for others (okay, and procrastination) are eating at your heart. What does all of this have to do with creativity? Check the clock, because it's all about time management, and that's what you'll learn in this vital lesson.

 

Course III: Effective Business Writing

There are 12 units of study

Writing as Problem Solving

In this first lesson, you'll learn a brainstorming technique that will help make writing easier and more fun for you right away. You'll learn how to disentangle the efforts of your creative and critical sides, and you'll come to understand why both sides are important components of good writing. You'll also learn why writing is one of the best problem-solving tools around. 

Why Write and Who is Your Reader?

Here's where you'll learn a helpful system for organizing your writing, whether it's an e-mail, a formal letter, or a companywide memo. You'll start by picking out a document you have to write anyway so you can begin to put your new writing knowledge to use right away. You may as well get some work done while you're learning, right? Next, you'll nail down why you're writing this particular document and who your reader is. A second brainstorming technique will help you have fun thinking through these two questions. 

Benefits You Can Offer Your Reader

In this lesson, you'll learn to make your readers do what you want. Your readers will be happy, too, since they'll get what they want in this win/win system. You'll learn the seven basic benefits you can offer your reader and how to write the crucial first sentence of your document. You'll learn one more brainstorming technique that will help you capture good ideas, words, and phrases.

Sequencing Your Ideas and How to Write Your Ending

Master seven strategies for putting your ideas in order and learn how poor sequencing can sabotage your efforts. You'll also discover the best way to end any document. It's an idea that may surprise you! 

Revising, Formatting, Editing, and Proofreading

Revising, formatting, editing, and proofreading may all sound similar, but they're four distinct activities. In this lesson, you'll learn how revision is a process of exploration and discovery. You'll learn formatting strategies that will invite your reader in. You'll also learn to be a ruthless editor and professional proofreader.

What Words to Take Out

In this lesson, you'll learn how to write clearly and concisely. You'll explore three mistaken notions that lead business writers to use lots of convoluted phrasing and needlessly long words. You'll examine the pitfalls of using business clichés, jammed modifiers, trendy words, jargon, foreign words, redundancies, and hedging adjectives.

What Words to Put In

In the last lesson you learned what words to remove from your document. In this lesson, you'll learn what words you should include to make your business writing more compelling. You'll learn the four parts of the written communication process. You'll find out why the verbs and nouns you choose make a major difference. You'll also learn more ways to make the task of writing more enjoyable for you.

Strategies for Good Spelling and Punctuation

Today, we'll look at strategies for good spelling and punctuation. Everyone needs this review! To keep it fun, you'll get to deal with the topics of spelling and punctuation by taking some easy quizzes. It's a chance to learn by doing. See how good your spelling and punctuation skills really are. You'll learn that punctuation is not a tyranny of rules, but an evolving protocol to help you communicate. Finally, you'll capture your weak areas on a Tips Card. 

One Easy Grammar Lesson

Why do you have to bother with grammar? You'll find out why in this lesson. Take the Grammar Blitz Quiz to discover your grammar strengths and weaknesses. It will help you fill in the gaps that remain after years of boring grammar classes. You'll learn why using the active instead of the passive voice can be a demonstration of your integrity. You'll also explore the traps pronouns set for those of us sensitive to gender issues.

Getting the Tone Right

Getting the tone right in business writing can be tricky, especially in e-mail. In this lesson, you'll get to tackle your worst moods with one more brainstorming technique. You'll learn how to defuse any negative emotions that might get in the way of your problem solving. You'll also learn how your attitude toward your reader, your topic, and your own needs determines your tone. As you go through the lesson, you'll learn two easy ways to eliminate unintentional tone mistakes.

When You Have to Say No

In this lesson, you'll learn why being able to say “no” with grace is a crucial business skill. A five-part format will give you a solid strategy for writing documents that say “no” while retaining the goodwill of your reader. You'll learn how to keep bad news letters, memos, and e-mails positive and helpful. 

On E-Mail

All about e-mail: Here's an up-to-date review of all the ways e-mail is different from other kinds of business writing. You'll learn tips on how to write e-mail that gets the job done. You'll find out some of pitfalls of using e-mail, including its legal status in court. You'll also discover how to manage the tone of your e-mail so that it doesn't accidentally offend your reader.

Entry requirements

Students must have basic literacy and numeracy skills.

Minimum education

Open entry. Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet. 

Minimum specifications for the computer are:

Windows:

  • Microsoft Windows XP, or later
  • Modern and up to date browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)

MAC/iOS

  • OSX/iOS 6 or later
  • Modern and up to date browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

Adobe Acrobat Reader

Adobe PDF plug - in ( a free download obtained at Adobe.com)

Email

Through well-crafted lessons, expert online instruction and interaction with your tutor, participants in these courses gain valuable knowledge at their convenience. They have the flexibility to study at their own pace combined with enough structure and support to complete the course. And they can access the classroom 24/7 from anywhere with an Internet connection.

New sessions of each course run every month. They last six weeks, with two new lessons being released weekly. The courses are entirely Web-based with comprehensive lessons, quizzes, and assignments. A dedicated professional instructor facilitates every course; pacing learners, answering questions, giving feedback, and facilitating discussions.

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Delivery Method Online

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Course Summary

Course ID No.: 007AAS
Delivery Mode: Online
Course Access: 18 - 24 weeks
Tutor Support: Yes
Time required: 72 hours
Assessments: Yes
Qualification: Certificate of Completion

Start Dates

This course is available to begin on the following dates

  • 13 December
  • 17 January
  • 14 February