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Certificate In Administration Support Online Course

Enhance Your Administration Skills to be Effective and Organized

Enhance Your Administration Skills to be Effective and Organized

Effective administration skills are essential in today’s work environment. Being organized, punctual, and effective in your communication skills, both written and verbal are crucial if you want to achieve your goals in any endeavor you pursue.  Our Administration Support Online Short Course will help you get there. Opt in for one of our administration courses and jump-start your career in Admin Support.

The current business environment is filled with many sources of information and you have to take that information and analyze it, prioritize it, and process it to the extent where value is achieved for the organization. Good administrative skills reduce the risk of “things falling through the cracks.” Great administrative skills create exponential results that spot potential problems, overcome obstacles, and leverage resources effectively.

In this course, you will learn the core skills that will help you use your resources efficiently, manage your time wisely, communicate effectively, and collaborate with others skillfully.

The practices presented in this Administration Support Online Short Course will take time to root into your daily work routine. However, making the commitment to consistently apply the concepts every day is the key to changing and adopting new behaviors in a short amount of time.

By the end of this Administration Support Online Short Course, you will be able to:

  • Get Yourself Organized
  • Manage your time more effectively
  • Prioritize your time and get things done
  • Complete Special Tasks
  • Improve your Communication Skills
  • Improve your Non-Verbal Communication Skills
  • Empower Yourself
  • Deal with your managers more effectively
  • Take Care of Yourself

Course Fast Facts:

  1. Easy to follow and understand
  2. Only 6 to 8 hours of study is required
  3. Unlimited, lifetime access to online course
  4. Delivered 100% on-line and accessible 24/7 from any computer or smartphone
  5. You can study from home or at work, at your own pace, in your own time
  6. Certificate of Completion

Course Delivery

Courses are accessed online via our learning management system by any device including PC, MAC, tablet or Smart Phone.

Recognition & Accreditation

This course is internationally recognized and accredited by the International Association of Online Training Standards (IAOTS). The courses offered by Courses For Success are unique as they are taught in a step by step process enabling students to complete them quickly and easily, so that you can obtain your qualification sooner. All students who complete the course receive a certificate of completion. Courses For Success is committed to high completion rates and therefore 100% student satisfaction.

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Module One: Getting Started

Module Two: Getting Yourself Organized (Part One)

  • Managing Email
  • Managing Electronic Files
  • Managing the Paper Trail
  • Making the Most of Voice Mail

Module Three: Getting Yourself Organized (Part Two)

  • Organizing Your Workspace
  • Using a To-Do Book

Module Four: Managing Your Time More Effectively

  • Managing Your Time
  • Keeping Others on Track
  • Maintaining Schedules

Module Five: Getting It All Done On Time

  • Prioritising
  • The Secret to Staying on Track
  • Goal Setting

Module Six: Complete Special Tasks

  • Planning Small Meetings
  • Planning Large Meetings
  • Organizing Travel

Module Seven: Improve Your Verbal Communication Skills

  • Listening and Hearing: They Aren’t the Same
  • Asking Questions
  • Communicating with Power

Module Eight: Improve Your Non-Verbal Communication Skills

  • Body Language
  • The Signals You Send to Others
  • It’s not what you Say, It’s how you Say It

Module Nine: Empower Yourself

  • Being Assertive
  • Resolving Conflict
  • Building Consensus
  • Making Decisions

Module Ten: Deal With Your Managers More Effectively

  • Working with Your Manager
  • Influencing Skills
  • What to Do in Sticky Situations

Module Eleven: Taking Care of Yourself

  • Ergonomics
  • Stress Management
  • Dealing with a Heavy Workload

Module Twelve: Wrapping Up

Entry requirements

Students must have basic literacy and numeracy skills.

Open entry

Previous schooling and academic achievements are not required for entry into this course.

Computer requirements

Students will need access to a computer and the internet.

Minimum specifications for the computer are:


  • Microsoft Windows XP, or later
  • Modern and up to date Browser (Internet Explorer 8 or later, Firefox, Chrome, Safari)


  • OSX/iOS 6 or later
  • Modern and up to date Browser (Firefox, Chrome, Safari)

All systems

  • Internet bandwidth of 1Mb or faster
  • Flash player or a browser with HTML5 video capabilities(Currently Internet Explorer 9, Firefox, Chrome, Safari)

Students will also need access the following applications:

  • Adobe Acrobat Reader 

Customer Reviews

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Average rating 4 out of 5 stars

24 January 2019 10:17:10 AM


13 January 2019 12:17:33 PM

Key points are summarised.

6 January 2019 04:25:55 PM

very easy and planned out course. very happy. thank you and i will recommend.

3 January 2019 08:09:01 PM

I enjoyed doing this course and found the information useful to my area of work and have picked up on some new skills.

30 December 2018 06:17:58 AM

This was a very informative course, and with the information gained I'm sure that not only will my interpersonal skills be improved but my overall skills concerning management.

24 December 2018 01:52:27 AM

This is where I should have started,I would had a better understanding in the other lessons I did but this was very good in detailed.

22 November 2018 06:43:12 AM

This was a good course

13 November 2018 03:24:44 PM

good course

11 November 2018 05:54:02 AM

very comprehensive

27 August 2018 08:21:12 AM


15 August 2018 09:21:25 AM

I found this course very helpful and am already using it in my worklife

6 August 2018 10:07:27 AM

Overall I think this course was well detailed, the modules were easy to understand. It explained a lot of common scenes that happens in a workplace, also that I can relate too. It was very helpful.

4 August 2018 01:49:27 PM


3 August 2018 07:24:23 AM

I think the course is very rewarding and informational, and educational.

3 July 2018 03:29:49 PM

Very informative

22 June 2018 03:27:25 AM


3 June 2018 03:44:01 PM

easy understandable

2 June 2018 03:05:03 PM

Easy to navigate.

22 May 2018 07:03:00 PM

administration work is very important in any business.

17 May 2018 10:50:03 PM

Easy to learn material

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Course Summary

Course ID No.: 020ASOSC
Delivery Mode: Online
Course Access: Unlimited lifetime
Time required: Study at your own pace
Course Duration: 6-8 Hours
Qualification: Certificate